Informational interviews give you, the candidate, the opportunity to become part of different networking circle. In this networking circle, you will be exposed to professionals who are already working in the industry and able to get you closer to your employment and career goals.
Informational interviews are a subtle and effective method for you to look for a job without actually coming out and saying so. As with any other interview, there are protocols involved. Unlike a regular job interview, where you are one being interviewed and answering questions, during an informational interview, you are the person conducting the interview and asking questions.
The first step on the road to successful job searching via the informational interview road is to identify the companies where you would like to work and making a request for an information interview. This step is not as frightening as it sounds. Most people genuinely want to help others, especially if your request comes across as professional, undemanding and polite. This type of initial contact can be made with a simple phone call to the company. If the receptionist can’t help you find someone to chat with, the human resources department should be able to help you find someone.
Once you have been given the name, job title and contact information of someone at the company who is willing to take some time to talk with you, do the following:
- a. What are the skills/qualifications required for your specific job?
- b. How long have you been with the company?
- c. What were the steps [career path] involved in getting to the position you hold today?
- d. How would you describe a typical day on the job?
- e. What do you like best about your job?
- f. What do you like least about your job?
- g. Is there growth in the career field?
- h. From your perspective, what are the problems you see working in this field?
- i. If you could do things all over again, would you choose the same path for yourself? Why?
Sample Scripts:
Approach A: "Hello, my name is____________, and I understand that you are a (or work as a) __________________. I'm currently exploring this (company) (career/occupation) as a possibility for the future. I wonder if I could take about 10 minutes of your time to find out more about what you do (your career field)."
Approach B: "Hello, my name is____________. A mutual acquaintance, __________________, suggested I give you a call. He/she said you would be the right person to talk to about working in your (company/your career field /position). Would you be able to talk to me now? I only need about 15 minutes of your time."
Approach C: "Hello, my name is____________ and I understand that you are a (or work as a) ______________. I'm looking for advice about (your company), (your career field/position) . Could I take a few minutes of your time to find out what you would say to someone who wanted to get into your line of work?"
• If you get a negative response:
Chances are, not everyone will be willing to help you, but that doesn't mean it's time to quit. Try these responses:
Potential interviewee: "I'm too busy right now to talk to you."
You: "Thank you for your time. Could you recommend anyone else to speak to?"
Potential interviewee: "I'd like to help you, but I have too much work to do right now."
You: "I really appreciate your interest and I understand you're busy. Is there a more convenient time that we could talk?"
- a. Be on time
- b. Be prepared to ask insightful questions
- c. Dress appropriately
- d. Bring a copy of your résumé fir the interviewee, but DO NOT offer it unless the interviewee asks for it
- e. DO NOT ask your contact for a job!
- f. DO ask the interviewee if they know of others in the industry with whom you can contact to set up other information interviews
The point of this exercise i.e. conducting informational interviews, is to leave a good impression. If you leave a good impression, your name may later be passed along to someone else who is in a position to interview you and this, in turn, may lead you to your next career opportunity. What have you got to lose?
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